Krown Solutions Co.

Effective Date: January 16, 2025

Welcome to Krown Solutions Co. (“KSC,” "we," "us," or "our"). By using our services, you agree to the following terms and conditions. Please read them carefully before proceeding.

1. General Terms

1.1. These Terms and Conditions govern your use of the services provided by KSC, including DNA testing, drug testing, and related offerings.

1.2. By engaging our services, you confirm that you are at least 18 years old or have obtained consent from a legal guardian.

1.3. These terms apply to all users of our services, including those who access them via our website, mobile services, or in person.

2. Services Provided

2.1. We provide DNA testing, drug testing, and other specified services. The details and scope of each service will be outlined at the time of booking.

2.2. Results for DNA tests are legally admissible if proper chain-of-custody procedures are followed.

2.3. Mobile services are offered based on availability and location and may incur additional fees.

3. Fees and Payment

3.1. Payment for services is required in full at the time of booking unless otherwise agreed.

3.2. Fees for additional individuals or specialized services will be outlined before the service is provided.

3.3. All payments are non-refundable unless the cancellation policy (Section 5) applies.

4. Confidentiality and Privacy

4.1. We respect your privacy and are committed to protecting your personal information. All data is handled in accordance with our [Privacy Policy].

4.2. Test results are confidential and will only be shared with authorized individuals or entities as per your consent or legal requirements.

5. Cancellation and Refund Policy

5.1. Appointments can be rescheduled or canceled up to 24 hours in advance without penalty.

5.2. Cancellations made less than 24 hours before the scheduled appointment are non-refundable.

5.3. If we are unable to perform a service due to unforeseen circumstances, there will be no refund and rescheduling will be be at the full cost of the service.

6. Disclaimer of Liability

6.1. We are not responsible for delays caused by circumstances beyond our control, including but not limited to natural disasters, technical issues, or third-party service disruptions.

6.2. While we strive for accuracy, we are not liable for any decisions made based on test results.

7. Legal Compliance

7.1. You agree to use our services in compliance with all applicable laws and regulations.

7.2. It is your responsibility to ensure the test results are used appropriately and in compliance with local, state, and federal laws.

8. Changes to Terms

8.1. We reserve the right to update or modify these terms at any time. Changes will be effective upon posting to our website.

8.2. Continued use of our services after changes constitute acceptance of the updated terms.

9. Contact Information

For questions or concerns about these terms, please contact us:

Phone: 251-228-7365
Email: Info@krownsolutionsco.com
Address: 1120 Joaneen Dr. Ste. F, Saraland, AL 36591

By engaging our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

Krown Solutions Co. reserves all rights not expressly granted herein.